Privacy Policy

Last updated: February 23, 2026

1. Introduction

Kandr ("we," "us," or "our") operates mobile applications and web services for radio stations. This Privacy Policy explains how we collect, use, and protect information when you use any of our radio station apps or the associated admin console (collectively, the "Services").

2. Information We Collect

Information you provide

  • Contact form submissions (name, email, message)
  • Account credentials when signing in to the admin console

Information collected automatically

  • Device type, operating system version, and app version
  • Anonymous usage analytics (screens viewed, features used)
  • Crash reports and diagnostic data
  • Push notification tokens (if you opt in to notifications)

Information we do not collect

  • Precise location data
  • Contacts, photos, or other personal files
  • Audio recordings or microphone data
  • Financial or payment information

3. How We Use Your Information

  • To deliver and improve our radio streaming services
  • To send push notifications you have opted in to receive
  • To respond to contact form inquiries
  • To diagnose technical issues and improve app stability
  • To understand aggregate usage patterns (no individual tracking)

4. Third-Party Services

Our Services use the following third-party providers:

  • Google Firebase — Authentication, database, analytics, crash reporting, cloud messaging
  • Apple Push Notification Service (APNs) — Delivering push notifications on iOS
  • Live365 — Audio streaming infrastructure

These providers have their own privacy policies governing their handling of data. We encourage you to review them.

5. Data Sharing

We do not sell, rent, or trade your personal information to third parties. We may share information only in the following circumstances:

  • With service providers who assist in operating our Services (as listed above)
  • When required by law, regulation, or legal process
  • To protect the rights, safety, or property of our users or the public

6. Data Retention

We retain your data only as long as necessary to provide our Services or as required by law. Contact form submissions are retained for up to 12 months. Analytics data is aggregated and anonymized. You may request deletion of your data at any time by contacting us.

7. Security

We implement industry-standard security measures including encrypted data transmission (TLS/SSL), secure authentication, and access controls. However, no method of electronic storage or transmission is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our Services are not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can promptly remove it.

9. Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal data we hold about you
  • Request correction or deletion of your data
  • Opt out of push notifications at any time via device settings
  • Withdraw consent for data processing

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date. Your continued use of the Services after changes constitutes acceptance of the updated policy.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

Email: ryan@kandr.io